I was really pleased to read your piece on Jane Friedman — it infuriated me that there was virtually no voice raised that called it as it was. With all the buzz on content, the digital revolution and global search — fine and dandy – there remains the one constant of a human person, an author, with an idea, a dream a passion for something – from whom comes “content” — and a good publisher, such as Friedman, large or small, recognizes this and balances the business need to market content as a commodity and use the latest technologies to do so — with the literary need to keep its voice and humanity alive. She had that kind of presence – remarkable.

Gene Schwartz